Shipping and Returns
Order Online or By Phone:
You can conveniently order online 24 hours a day, or by phone at 1-800-258-9996, Monday through Friday, 8:00 AM to 4:30 PM (CST). We do our best to ship your order within 2-3 business days. Some items are made-to-order, and may require up to 5 business days for processing.
We do not process or ship orders on Saturday, Sunday or holidays.
ORDERS MAY NOT BE CHANGED OR CANCELLED ONCE PLACED. You may return unwanted merchandise at your expense for a refund; however, shipping and handling charges will not be refunded. Returns must be pre-authorized and shipped in original shipping carton.
Regular Shipping Outside of Holiday Schedule
All orders ship from Brownsville, TX via UPS SurePost. UPS is unable to deliver expedited orders to a P.O. Box, so please provide a street address when ordering.
Shipping time varies by location and preferred shipping method. To see the estimated UPS SurePost shipping time to your area, click here.
Orders $75.00 and above, after discounts and coupons, ship FREE via UPS SurePost
Wee Ones charges a flat rate for shipping and handling for orders below $75.00.
Please note that while we offer expedited shipping options, all orders require 2-3 days to process, so be sure to add processing time to the shipping times noted below to estimate your order's expected delivery date.
Returns and Exchanges
We will gladly accept returns within 10 days of order receipt. Pre-authorization for returns is required. Merchandise must be unworn, unused, and returned at your expense in original condition and in the original shipping carton. Wee Ones will refund the cost of item(s) to the same credit card used for the original purchase, however we do not refund shipping charges. If you have questions regarding your order, shipping or to arrange a return or exchange, please contact Wee Ones Customer Service at 1-800-258-9996, or by emailing us.
Our current shipping & handling charges are as follows:
Online orders are accepted for delivery in the US only. If you are interested in shipping outside the US, please contact customer service. We occasionally experience material shortages beyond our control. If an item is not available to ship, you will receive a credit for that item.
Shipping and Returns
|Shipping Method||Continental US (48 States)||Alaska, Hawaii & Puerto Rico|
|FREE - UPS SurePost (Purchases over $75.00 after discounts & coupons)||FREE||$20.00|
|UPS SurePost (Purchases under $75.00 after discounts & coupons)||$8.50||$30.00|
|UPS 3rd Day Select||$14.50||Not Available|
|UPS 2nd Day Air||$18.00||$35.00|
|UPS Next Day Air||$43.00||$55.00|